OTC RFQ Automation. Fully Governed.

OTC “New Quote” and “Refresh” requests were arriving through Email, WhatsApp and Microsoft Teams.
Manual handling created delays, inconsistencies and compliance exposure.

The Challenge

• High-volume, unstructured requests.
• Mandatory authentication.
• Direct connection to internal Risk systems.
• Zero tolerance for execution errors.

The Solution

Terranoha deployed Emmie to automate the workflow under strict governance.

• Authenticates users via corporate SSO

• Captures and structures RFQ requests in real time

• Sends structured data directly to the Risk Management API

• Returns pricing through the original channel

• Logs every decision and action

The Result

• No manual re-entry

• Real-time governed execution

• Unlimited request volume

• Full traceability by design

From message to pricing. Secured. Structured. Audit-ready.