RFQs, FX rolls and orders routed from messaging channels into internal pricing and booking systems

Commodity and FX desks receive RFQs and order requests through email, chat and market messaging platforms.
Requests must be interpreted, priced, routed and booked rapidly across multiple internal systems.

Manual handling slows response times and increases operational risk.

The Challenge

• RFQs and orders arrive in unstructured formats across multiple channels
• Asset-specific routing rules must be applied before execution
• Live pricing must be retrieved from internal market data sources
• Orders must be routed into internal execution systems
• FX Roll and Draw Down workflows require structured validation
• Booking must trigger automatically upon confirmation
• Full audit logs must be exported to compliance archiving systems
• Separate UAT and Production environments must remain controlled

The organisation needed governed multi-asset automation without exposing its internal infrastructure.

The Solution

Terranoha deployed Emmie with structured routing and post-trade orchestration:

• Capture RFQs and orders from messaging channels
• Interpret multi-asset requests using trained AI models
• Retrieve live prices via internal market data connectors
• Route orders through secure execution APIs
• Apply asset-specific business rules before authorization
• Trigger straight-through booking upon confirmation
• Push structured logs to compliance systems
• Maintain permanent UAT environment for controlled deployment

Digital Workers operate under defined validation logic, ensuring pricing, execution and booking remain controlled and traceable.

The Impact

• Unified automation across commodities and FX
• Reduced manual interpretation of RFQs and rolls
• Integrated pricing and routing within one governed workflow
• Embedded compliance and audit trail
• Clear separation between UAT and Production
• Faster response time to external clients

Outcome

RFQs and FX requests move from conversation to structured execution without manual re-entry.

Pricing, routing and booking operate inside a governed automation layer.

Execution accelerates while control and traceability remain embedded.