From Teams recap to confirmed ETRM booking

Gas traders communicate deal recaps through Microsoft Teams. Each recap must be booked into ION ETRM accurately and rapidly.

The Challenge

• Free-text trade descriptions
• Incomplete booking fields
• Manual entry into ION
• Risk of booking errors

The organisation required direct capture into ETRM without losing validation control.

The Solution

Emmie:

• Captures recaps from Teams
• Engages in dialog to collect missing fields
• Structures the deal according to booking logic
• Sends it into ION ETRM via API
• Confirms booking to trader
• Notifies operations in case of exception

The Impact

• Direct booking from Teams
• Reduced operational risk
• Faster capture in volatile markets
• Full traceability

Outcome

Conversation becomes structured execution.
Deals are captured faster.
Governance is embedded before system impact.